An Enthusiastic Senior Is Eager for Her New Walk-in Tub

By Kerry Knight

It’s been years since I’ve seen as much excitement over the design of a bathtub.  I’m talking about the new Walk-in Tub and how it is affecting our senior population.  Last evening, a Sunday evening by the way, I received a phone call while I was eating dinner.  A woman from Kansas was interested in purchasing one of our Walk-in Tubs.  She was bubbling over with excitement after seeing our website advertising.  I tried asking her several questions relating to the installation of the tub and tub sizes, but she was drowning me out with enthusiasm.  So, I shut up and let her talk.  Her excitement stemmed from several areas:
  •  Easy Access and Exit – She explained she’d already fallen more than once in trying to get into her conventional bathtub.  “I can’t lift my leg that high anymore,” she lamented.  The idea of having a low entry of six inches into and out of the tub and a door that was water tight thrilled her. (FYI: The frequency and dangers of seniors falling in their bathrooms are a serious health concern. Read our previous blog, “The Dangers of Bathtubs – Falling is a Family Matter.”) 
  • Safety Features – She loved the idea of having a slip-resistant floor and seat, along with the interior grab bar.  The higher sides of the Walk-in Tub gave her an additional sense of security.
  • ADA-compliant Seat – She’s in her ’70s and is now having difficulty walking.  “It’s also hard for me to stand for any length of time to shower,” she pointed out.  Just the thought of being able to sit down and use the Walk-in Tub’s handheld shower wane was deeply gratifying.
  • Hydro Air Jets – She told me she’d had problems with neuropathy in her feet.  She read about how the Walk-in Tub’s built-in air jets create thousands of therapeutic bubbles that help stimulate blood flow and reduce pain.  “I‘ve been waiting a long time for this,” she said, the eagerness evident in her voice over the phone. 
  • Water Jet Massage System – She also had pain in her lower back and knees. The water jets (each water jet port’s direction is adjustable, as is the overall force of the water) can target those areas and massage the pain away. “I think I’m going to be spending many happy hours in my tub,” she said. “This is one item that I’m moving from my ‘luxury’ to my ‘necessity’ list.”  
  • Built-in Water Heater – The water heater will allow her to stay in the tub longer and the water temperature will provide heat therapy to soothe muscles and will complement the hydro and water jet therapy that are included.
  • Ergonomically Designed – The faucet, drain, handheld shower wane, air-jetted hydrotherapy controls, water-jetted whirlpool massage controls and inline heater controls are all within easy reach. 
  • Bathing in Privacy – Sadly, many seniors who don’t have Walk-in Tubs are relegated to needing an assistant help them bathe (and do other activities). This could be a family member or healthcare worker. The woman I was speaking with said “I especially value my privacy and my freedom, and I want to keep both as long as I am physically able to do so.”  
After hearing her comments, I wanted to hire her.  She seemed to know almost as much about our tubs as I do.  She explained she’d been reading about them for some time, but didn’t think she could obtain one until she saw our affordable pricing. “How can you sell them for so much less than the others?” she asked. I told her that when we first starting marketing the Walk-in Tub several years ago, we wanted to offer a product at a price that people could afford, without skimping on quality.  “But there are some companies that are charging three to four times what you are!” she added.  I told her we’re well aware of that fact, but we probably sell more tubs as a result of our competitive costs.
She finished our conversation just as enthusiastically as she’d started it by saying, “I’ll definitely be calling you back to order one.  Let me move some funds around first.  You’ve really made my day.  I’m so glad I found you.”  

Yes, she may have interrupted dinner, but calls like that, I appreciate any time. I’m sure when she has her walk-in tub installed she will be calling back to thank us again.

In this article, I shared with you a conversation I recently had with a perspective client who liked the advantages of our Walk-in Tubs. We discussed the numerous advantages a Walk-in Tub has over conventional bathtubs, especially for seniors, and those who, like the woman I’d spoken with, had several health concerns that would be effectively addressed by having her own. 

If you found this article useful, please share it with your friends and co-workers. If you have a comment related to this article, leave it in the comment section of this blog.  If you’d like to receive a FREE Walk-In Tub Buyers’ Guide, click here.  Have a question? Feel free to contact me at the number or email listed at the end of this article and I’ll personally get back to you. It’s been my pleasure sharing this information with you. Thanks again for visiting with us.

Walk-in Tub Testimonial

Alan and Kerry Knight are the owners of Tub King, Inc., and  in Jacksonville, Florida. Together they have many years of experience in the antique and senior bathtub industries. Their companies not only provide superior products, they are also award winners, receiving the “Best of Jacksonville Chamber Award” three years running. If you’d like to contact them, call (800) 409-3375 or (800) 843-4231; or send an email to

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